Can't Login

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Terai Bolden

• October 01, 2024 00:07

Hi! I'm trying to login into my school's box account, but unfortunately my school has linked the reset link to an unknown email that I don't have access to. So, I was wondering if it is possible to change said email to the proper one so I can successfully reset my password? Thanks!

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  Rona

  • October 01, 2024 18:59

  Hi Terai, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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