i can't login to boxdrive after reset my laptop

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Fitrah Al Makhsum

• October 01, 2024 08:22

I can not login to box drive after reset my laptop. but I can login in browser.

After I click the login, it direct to browser, I success login, but it direct to this interface again. there is no box in my explorer.

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  Rona

  • October 01, 2024 21:42

  Hi Fitrah, 

  Welcome to Box Community and glad to assist!

  It shows that you've already deleted your Box account. If you need additional assistance, please contact us again through this forum. 

  We'd love to further assist!

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  Sport Shop

  • October 08, 2024 11:37

  No!! Fitrah is not saying that.
  I have the same problem with the loggin infinte loop. 
  I can use box desktop app in another pc but not in this one.
  When you loggin, the web browser starts and then it comes back to the same app screen, and the desktop app never starts.

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