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Box no longer running - and cannot quit box (Mac)

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Matthew Hill

I have the same issue others have had, in that box doesn't connect and message says 'no longer running' - however, I cannot uninstall box as I cannot quit the application. Help!

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2 comments

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  • Rona

    Hi Matthew,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Arctic Sparks
    • Edited

    I'm sorry you're facing this issue! Have you tried force quitting the Box application through Task Manager (on Windows) or Activity Monitor (on Mac)? That might allow you to quit the app and uninstall it. If that doesn't work, you could also try restarting your computer and then attempting to uninstall Box. Hope this helps! Direct2HR

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