Box sync issue

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Maureen Moons

• October 01, 2024 15:44

Hello, 

I couldn't find recent help on this.  And I wish I could get on a chat support with someone.  My desktop sync is working but my cloud hasn't updated in many months.  Adding to the confusion, I deleted some files by accident that I need help restoring.  Someone please help me.

TIA!  

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• 

  Rona

  • October 01, 2024 20:01

  Hi Maureen,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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