Billing Issue

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Hongzhi Wen

• October 01, 2024 23:15

When I decided to subscribe, it did not show me any options and automatically started a yearly plan. I was only willing to make a monthly payment. How can I switch?

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  Rona

  • October 02, 2024 19:20

  Hi there, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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