Unable to Access documents

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Rinaldo Tompkins

• October 02, 2024 00:01

My account recently lost access to all files and folders saved in Box. I have an urgent need for some of these documents. I am not sure if I lost access to them or what happened.

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  Rona

  • October 02, 2024 19:19

  Hi Rinaldo,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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