Search function not working

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Lauri Matos

• October 02, 2024 15:36

We have over ten user accounts. Three employees are having issues with the Box search function, both online and desktop, where files we know exist aren't showing up in the search results. Please advise.

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  Rona

  • October 02, 2024 20:32

  Hi Lauri, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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