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Delete my free trial account

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James Owen

I made an account to download documents that were sent to me. I do not need this account and would like to cancel my trial but I can't find an options to delete my account and end my trial. Please delete my account and end my trial. 

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  • Rona

    Hi James,

    Welcome to Box Community and glad to assist!

    Canceling a Business or Enterprise Account

    Only the account administrator can cancel a Business or Enterprise account.

    1. Go to Admin Console > Account & Billing.
    2. In the Status field in the Account Information section, click Cancel Account.
      Do not see this option? Submit a ticket here.
    3. A pop-up window will ask you to confirm your action. After affirming, click Continue.
    4. Click Permanently Cancel My Account to complete the process.
    • The account will cancel at the end of the service term.

    The account owner or administrator will receive a confirmation email once the cancellation has been processed.

    Thanks for posting!

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