Not receiving notifications for uploaded files

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Suji Rajagopal

• October 03, 2024 20:55

I've checked the settings and also tested the notifications email but I am still not receiving notifications when someone uploads a file to a Box folder.

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  Rona

  • October 03, 2024 21:56

  Hi Suji, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Kristen Singh

  • November 21, 2024 17:37

  Hello,  I am having this same issue. Suddenly I stopped receiving notifications. I have tried resetting, but nothing happens.  

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