I am attempting to setup 2FA for my account and the QR code never loads. When I attempt to use SMS/email verification, I get an error saying they are invalid. I have seen other posts on the community suggesting the same - can you please help?

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Adrian Myatt

• October 04, 2024 09:58

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  Rona

  • October 04, 2024 16:31

  Hi Adrian, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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