Not getting past your authenticator to get into m,y files

Completed

Follow

New post

Shirley Hurm

• October 04, 2024 21:14

Issues with getting my files in Box system Please call <personal information-redacted>

I received an email stating that the 2 step verification is enabled but the Box system will still not let me in to get my files.

0

• 

  Rona

  • October 04, 2024 21:43

  Hi Shirley,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.