Lost files

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Adrian Lambe

• October 07, 2024 12:28

I just had a window 11 update and all my folders and files are gone

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  Adrian Lambe

  • October 07, 2024 12:28

  How do I contact support?

   

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  Pedro De Elizalde

  • October 07, 2024 14:13

  I have the same issue, but i can still see my Company's files, but all mine are gone, i am not sure if its a windows 11 issue, maybe the problem was when my company share with me some files?

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  Adrian Lambe

  • October 07, 2024 19:18

  Hello Support - can we get some help please?

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  Rona

  • October 08, 2024 17:08
  • Edited

  Hi Adrian, 

  Welcome to Box Community and glad to assist! 

  Did you lost your files from your local Box folder or desktop folder (folder within your desktop outside of Box)?

  Also, can you check if your missing files are in box.com?

  We'd love to further assist! 

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