Not able to ahdd user

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ike minoru

• October 08, 2024 11:13

User created an account independently, but we want his account to join the Company Team. He cannot be invited (I assume as his email is already in use)

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  Rona

  • October 08, 2024 20:19

  Hi Ike, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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