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Cannot Delete Copied File

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Aidan Patrick Horvath

I wanted to cut and paste a file from one folder to another. I selected the file, used 'ctrl-X' to cut the file to the clipboard, and used 'ctrl-V' to paste it in the destination folder. Now there is a copy of the file in the ORIGINAL folder that I cannot delete. How do I get rid of that file? 

NOTE: I am the owner of the file. 

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  • Rona

    Hi Aidan, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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