box sign up - expired verification email

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Aisling Montague

• October 08, 2024 21:12

Hello, 

 

I was on PTO and my box sign up verification email expired. how do i get a new one.

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• 

  Rona

  • October 08, 2024 22:37

  Hi there, 

  Welcome to Box Community and glad to assist! 

  We can no longer send your confirmation link once expired. Instead, you can reset your password to complete your Box setup. 

  To reset the password for your Box account, follow this process:

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
  • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
  • Also, check your spam folder in your email client for this email.

  Hope it helps! 

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