My Business Plus account is limited around 21.6 TB

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TH Backup

• October 09, 2024 08:48

Hi Support,

We are using Business Plan, but my account is showing storage limit 21.6 TB. And my Box Drive is unable to sync, it said run out of space.

As plan is should be unlimited. Pls advice.

Thanks

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• 

  Rona

  • October 09, 2024 20:25

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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