Files within pasted folder are corrupt

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Jeremy Weber

• October 09, 2024 14:09

I have a user who is copying a folder containing Excel file templates and pasting the copied folder in the same location. The files within the pasted folder are all corrupt. Is there a specific reason this is happening? The user is performing this task on a laptop using box drive.

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  Rona

  • October 09, 2024 20:08

  Hi Jeremy, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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