Notification email not received

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光平　貴司

• October 10, 2024 07:11

BOXのメンションと2段階認証の通知がメール通視されなくなった。通知されるようにしてください。

最後に受信したBOXからの通知メールは2024/9/24です。

ユーザアカウント設定はメール通知ONです。

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  Rona

  • October 10, 2024 19:37

  Hi there,

  Welcome to the Box Community, I'm happy to help!

  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.

  Thanks for posting!

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  光平　貴司

  • October 11, 2024 00:05

  BOX mentions and 2-step authentication notifications are no longer being sent via email. Please make sure you are notified.

  The last notification email received from BOX was on 9/24/2024.

  Email notifications are set to ON in the user account settings.

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