I Need A Refund

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Julia Mancini

• October 10, 2024 14:41
• Edited

Hello,

I signed up for the trial period of Box Business on 10/9/2024, and I was charged the full amount of $579.15 the next day. The trial period was not over and I should not have been charged already.

Could you help me with this and please let me know the procedure to cancel the payment?

Thank you a lot!

 

 

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• 

  Rona

  • October 10, 2024 20:21

  Hi Julia, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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