Box not syncing/insufficient permissions

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Lisa Moeller

• October 11, 2024 14:26

A few days ago, I started to get pop ups for my box not having "insufficient permissions" which was never an issue before. I've also noticed that when I upload items into the box, my colleagues are not seeing these documents anymore so it doesnt seem like my box is syncing/connected to the others. 

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  Rona

  • October 11, 2024 20:11

  Hi Lisa, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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