Submit a help ticket

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Allan Weinthal

• 5 months ago

Where can I submit a help ticket. I have spent the past hour on this awful website trying to find a way to submit a help ticket....

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  Rona

  • 5 months ago

  Hi Allan,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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  Kevin Ottem

  • 2 months ago

  I am having the same problem. The Box website is AWFUL. You clearly do not understand customer service!

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  Millennium Circuits Limited

  • 1 month ago

  this website is horrible , I have one of my vendors sending me bills which I can get , however , I have a customer trying to send payments to us and I receive no emails and I can not see anything from them in the box -as far as where to submit a help ticket.  I have wasted so much time on this and this should not be this difficult.

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  Timothy Meyers

  • 13 days ago

  I love how they never answered how to SUBMIT a ticket...what is going over at Box.com? They need to fire the whole management team and start fresh.

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  Stephanie Willie

  • 5 days ago
  • Edited

  I need to submit a ticket, gracious this is horrific!  What are we paying for when we can't connect to anyone. 

   

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