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Cancelling subscription

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Gladys Tse

I recently was told I needed to create a BOX account to download some files so I did. I do NOT need this account and need to cancel it, so I do not get charged. When I search the ways to do this, none of the drop down menus are available to me. Please HELP! How do I reach a human to get this done? 

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  • Rona

    Hi Gladys, 

    Welcome to Box Community and glad to assist! 

    To assist with your cancellation request, please reach out to our Cancellation team through cancel@box.com.

    Thanks for posting! 

     

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