Error: invalid_client

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William Bourke

• October 14, 2024 01:32

Hello Box Support,

Our Salesforce/Conga/Box integration will not let us to refresh the Box Token on Conga Batch Setup.

Issue only started occurring today

We are receiving the following error message:

There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: invalid_client

 Show Error Details

• scope=root_readwrite
• response_type=code
• redirect_uri=https://composer.congamerge.com/c8/oauthProxy.aspx
• state=box15172868-d0d6-b05a-3b8f-9f06025d374dtestcomposer8-prod
• client_id=test

0

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  Rona

  • October 14, 2024 14:30

  Hi William, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Daniel Rossi

  • October 16, 2024 18:42

  I'm having this exact issue!  Please help!

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  William Bourke

  • October 16, 2024 21:24

  Hey Daniel, box referred me to Conga to resolve the issue. I'll post an update to the solution once found

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  Mark Duffield

  • October 17, 2024 23:06

  We are getting the issue as well - appreciate any update that you may have William.  

  Thanks!

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  Stefanos Diamantis

  • February 04, 2025 10:37

  We are getting the same issue, box cannot sync, open or refresh folders using file exporer. Also cannot login on the clinet for wirndows as I'm getting the same 

  Error: invalid_client

   

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