wrong email

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matthew kisly

• October 14, 2024 09:02

I regsitered my free trial and mistyped gmail as gmial - now they have my payment info and will start charging me but theres nothing i can do to get into my account and cancel the service. Is there a phone number? thanks

 

Matthew 

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  Rona

  • October 15, 2024 20:17

  Hi Matthew, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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