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How can I find if Box still even has my account?

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Tom Perorazio

I have tried multiple times over the past few years to reset my password.  I have checked spam/junk, etc.  My account was with my university/SSO and the university switched to Dropbox.  I thought I did all the conversion and saving, etc. to make mine a personal account, so I am trying to determine whether it still exists.  

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  • Rona

    Hi Tom, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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