Incorrect Number of Files Shown

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Soto, Kristle

• October 15, 2024 13:46

Hi! I have several folders in Box that show an incorrect number of files. Several show 0 when there are multiple files within. Can you help solve this issue?

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  Rona

  • October 15, 2024 21:43

  Hi Kristle, 

  Welcome to Box Community and glad to assist!

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

  Thanks for posting! 

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