Storage Limits?

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Friedrich Kern

• October 16, 2024 09:20

I am on trial for a business account. I was under the impression that I have unlimited storage while signing up but it somehow shows only 1TB now? I am migrating files and need to know asap. Thanks- 

P.S. Where is a way to contact support directly?

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  Rona

  • October 16, 2024 20:18

  Hi Friedrich, 

  Welcome to Box Community and glad to assist! 

  You can reach out to our Billing team to help address your issue. To do so, you can email our team through billing@box.com or open a new ticket via Box Support. 

  Thanks for posting!

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