User no longer receives notification emails when @mentioned.

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Mark Halsey

• October 17, 2024 21:31

I have a user <personal information-redacted> that is no longer receiving email notifications when @mentioned in a post.

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  Rona

  • October 17, 2024 21:48

  Hi Mark, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Mark Halsey

  • October 17, 2024 21:50

  Thank you Rona. Very much appreciated.

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