Not receiving confirmation email to change admin

Completed

Follow

New post

Mo Abedin

• October 18, 2024 06:31

I have attempted several times to change the primary admin but have been unsuccessful. I am not receiving the confirmation email at either my email address or the new admin's email for approval.

0

• 

  Rona

  • October 18, 2024 20:08

  Hi Mo, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

  0

  Comment actions Permalink
• 

  Mo Abedin

  • October 21, 2024 05:30

  Hello Rona,

  Please advise where they will contact me?

  0

  Comment actions Permalink

Please sign in to leave a comment.