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6 comments

  • Rona

    Hi Kristen, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Geoff Dossey

    Hi, 

    Someone on my team is having the same issue, what is the solve? Hi Kristen :)

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  • Kristen Kotsopoulos

    Hello! I did not receive a solve for this, the error went away but I do not know how or why unfortunately. 

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  • Geoff Dossey

    Help us Rona!

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  • Ifi Flores

    Yes, please help!

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  • Kevin Reid

    Hello, a few folks on my design team are seeing this issue repeatedly. How do we resolve it? We've tried deleting the file since it wasn't something we're using but it keeps reappearing and causing the issue again.

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