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Domain Verification for Auto Enrollment

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Josh Brewster

I am trying to set up the Domain Verification for Auto Enrollment, but every time I get to the screen for Update DNS Record, it only gives me the option for Cancel or Close at the bottom and doesn't actually start the verification process if I click on Close (Screenshot below).

Any ideas on what to do here?  The only thing I can think would be to delete the domain and start over, but I don't want to do that since we have accounts created that are managed with this domain.

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  • Rona

    Hi Josh, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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