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Problems with layout and editing when using Word Microsoft Online

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Henk Folmer

When opening a Word file, I normally use Word when editing. Now, I can only choose Word Microsoft Online (and Google Docs, or Box Tools), which leads to lay-out problems (it is a complete mess) and I cannot edit. I have not experienced this before, so how do I solve this?

NB: Box Tools I avoid because it leads to different issues!

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  • Rona

    Hi Henk, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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