Can't see shared folders after accepting invite

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Van Hong

• October 21, 2024 07:16

Hi Box Support Team, 

I received an invitation from collaborate and I clicked on the link in the invite, but I don't see the collaborate's folder.
Could you please help me to solve this issue.

My Box account <personal information-redacted>

Thanks and Best Regards,

 

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  Rona

  • October 21, 2024 22:17

  Hi Van, 

  Welcome to Box Community and glad to assist! 

  When you clicked the invitation link, did you get an error? If so, could you attach a screenshot in this thread?

  We'd love to further assist! 

   

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  Van Hong

  • November 09, 2024 02:21

  Please help me to sold this error ... Thanks for your help

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