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Missing version history in BOX

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Masashi Tanaka

Last week, my python script accidentally overwrote a file (1GB to 67MB) created 2 months ago. The history correctly shows that it was created on Aug 2024, but it only shows the latest two versions updated on Oct 2024 without showing the original version created on Aug 2024.

Is this predicted behavior? I am using enterprise version and other files show version history up to at least 100 versions.

Thank you,

 

ps: I am not sure but this post may be related.

https://support.box.com/hc/en-us/community/posts/31403591553555-no-version-history-in-Box

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  • Rona

    Hi Masashi, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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