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password reset

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Siavosh Tarighi

Hi, I had a box account with all my files in there. 2 days ago, I could no longer login. i attempted several times to use self service reset password, with no luck. then I upgraded my account in order get tech support, no luck there either. I am panicking and don't mind to pay support, but just need to get to my content. 

Please help me/

Regards,

Siavosh Tarighi

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  • Ann

    Hi Siavosh,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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