Downloading Folders

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Michael Lehman

• October 28, 2024 13:14

I am not able to download a whole folder at a time as the option to download does not appear when I select a folder. The option to download only appears when I go to one file at a time

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  Ann

  • October 28, 2024 21:49

  Hi Michael,

  Welcome to Box community!

  To Download Multiple Items:

  • Shift+click on multiple items to select them. The action toolbar will appear above your files in the top-right.
  • To select all items, press the key combination Ctrl+a.
  • Click Download to begin the download process. Your selected items will be downloaded together in a single zip file.

  Tip:
  If pressing the key combination Ctrl+a doesn't select all items:

  1. Clear the current selections.
  2. Scroll to the top of the listed items and let the display update.
  3. Slowly scroll down, allowing each screenful of text to update before scrolling further.
  4. When you reach the bottom of the list, press the key combination Ctrl+a.

  Thank you for posting!

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  Michael Lehman

  • October 28, 2024 22:12

  I do not see the download button in my toolbox. The owner of the dataroom has given me download permission but i only see the download button in my toolbox on an individual file view. Not when selecting the whole folder.
  
  

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  Michael Lehman

  • October 28, 2024 22:17

  See Screenshots attached Ann

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