Losing access to this email

Answered

Follow

New post

Andrew B Chen

• October 28, 2024 13:36

Hello, so this is an institutional Box account and I'm about to lose access to this. What's the best way for me to transmit all the files over to another personal account such that if the institutional Box account is deleted I still have access to all files in the cloud.

 

Thanks so much,

Andrew

0

• 

  Ann

  • October 28, 2024 21:57
  • Edited

  Hi Andrew, 

  Welcome to Box community!

  I recommend that you add your personal account as a collaborator  to the institutional Box account. Upon acceptance of the collaboration invitation by your personal account, your institutional Box account will be able to transfer ownership of the folder(s). 

  Hope this helps. Thank you for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.