Impossible to Connect a new user

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de PONCINS Patrice

• October 31, 2024 17:14

I've added a new user to our account, but she is not receiving the invite. It's the first time I have this issue. Thanks for your help

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  Ann

  • October 31, 2024 21:17

  Hi de PONCINS Patrice,

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thank you for posting!

  Best,
  Ann

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