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403 Error When Changing Email

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Tim Davis

Hi, I have been trying to verify my email for several days (as part of updating profile).  I follow the link, get prompted to create a new password - when I press "set password" button it sends me to 

403 Forbidden

Attempting a prohibited action

And the whole cycle starts again. I click to verify email, get prompted to create a  password, and receive "Forbidden, attempting a prohibited action".
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  • Tim Davis

    This is still not resolved.

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  • Ann

    Hi Tim,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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