USAfx Account

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Maria Noto

• November 03, 2024 16:24

Good Morning, 

I am unable to login to my USAfx account. I have attempted to change my password, but have not received any emails to change password. Unsure what I can do? Or if I can call someone to assist me on changing my password. 

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  Ann

  • November 04, 2024 21:18

  Hi Maria,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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  Cheryl Basil

  • June 25, 2025 17:25

  I am unable to log in.  The woman that used to work here has retired so the phone number at the authentication window is no longer available and needs to be changed.  What do I do if I can't get in to change that number?  We are still using her email so we could access old emails, my name is Chelsa.  Thank you for any help on this. 

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  Ryan Hall

  • February 25, 2026 13:08

  We also cannot log in to the USAfx account and cannot receive phone calls or emails to reset passwords. I've been trying multiple times for weeks and get no responses.  The attorneys on cases are getting upset with me because i can't access their records or links to send records

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