Cancel Trial

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Kellie Colley

• November 05, 2024 18:46

Please do a ticket to cancel my trail before it charges me...I HAD to sign up to sign a document...and do not need this service after that. Highly outrageous that you have to sign up for a whole account to sign 1 document.

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  Kellie Colley

  • November 05, 2024 20:09

  Does anyone monitor this board???

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  Ann

  • November 05, 2024 21:35

  Hi Kellie,

  Welcome to Box Community!

  To assist you with your cancellation request, please contact our Cancellations team directly at cancel@box.com.

  Thanks for posting! 

  Best,
  Ann

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  Kim Wagner

  • March 21, 2025 19:07

  FYI, this doesn't work. Not for me at least.  There is no email that does not return this message, including "cancel@box.com""

  Box does not provide direct technical support to users of our Individual plans. If you rely on Box for your business, we highly recommend upgrading your account to receive the support you need via email and chat. Users of our individual plans may seek assistance from the Box Community.

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