Plan cancellation and Refund application

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Maureen Wu

• November 06, 2024 07:40

I just applied to upgrade from personal to Business plan. However, I would like to re-select the other Plan. Is that possible for you to delete my application and refund the payment, so that I can re-select the Plan?

Thank you.

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  Ann

  • November 06, 2024 19:26

  Hi Maureen, 

  Welcome to Box community!

  To assist you with your cancellation request, please contact our Cancellation's team directly at cancel@box.com.

  Thanks for posting! 

  Best,
  Ann

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