Unable to play .m4v format videos in Android Box app

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  • Ann

    Hi there, 

    Welcome to Box community!

    Please note that "Video preview is available only to Business level Box accounts, and above. If you use a free or personal Box account, you can still preview video files owned by Business Plus-level accounts and above.

    Reference: Viewing Different File Types Supported in Box Content Preview

    Thank you for posting!

     

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  • Box User

    Hi Ann, since when did this policy change? I could play .m4v videos just last month, and still can play .mp4 videos, but not .m4v one's. Need info on that

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