I have a user who can't log into the Box Company Site I need a ticket and a support associate to contact me

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Justin Pellegrino

• November 06, 2024 19:10

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  Ann

  • November 06, 2024 21:14

  Hi Justin,

  Welcome to Box Community!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Thank you for posting!

  Best,
  Ann

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