Auto-Save Feature Not Working

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Rosalyn Herrera

• November 06, 2024 23:42

Hello,

When using the "Microsoft Excel Online" feature, my work keeps disappearing and defaulting back to it's original upload. This issue has also happened with one other person.

May we please get assistance with this!

Thank you! 

 

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  Ann

  • November 07, 2024 19:42

  Hi Rosalyn,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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