upgrade

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giselle Michelle Finley

• November 07, 2024 22:27

I'm trying to purchase a plan to upgrade my storage and I'm getting an error message indicating I need to contact support to verify my account.  

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  Ann

  • November 08, 2024 19:26

  Hi Giselle,

  Welcome to Box Community!

  To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.

  Thanks for posting! 

  Best,
  Ann

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