Box sync app not working.

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vikram parmar

• November 09, 2024 04:53

We have installed the Box sync app on one of our servers, we want to achieve is that a local network shared folder worked upon by a group of users, should get synced on Box cloud using the app. But when we install the app and try using a shared folder within Box folder the local network sharing starts creating sharing and permission issues.

We would require your assistance to achieve a local network shared folder among few domain users to sync on Box cloud using Box syncing app.

regards

IT support

<personal information-redacted>

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• 

  Rona

  • November 11, 2024 21:55
  • Edited

  Hi Vikram, 

  Welcome to Box Community and glad to assist! 

  Please be informed that Box Sync does not support network/shared drive, external drives, or servers

  • Box Sync does not support external drives.
  • Box Sync is not supported in server environments.
  • Box Sync does not support networked drives (non-local drives accessed over the network).
  • Box Sync does not support shared drives (drives accessible to multiple users across multiple machines).
  • Box Sync is supported in some virtual environments, but there are certain known limitations. For more information, see Using Box In Virtual Environments.

  For your reference, please see this article. 

  Thanks for posting!

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