Box app crash on iPhone.

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Lin Fangru

• November 13, 2024 10:28

Recently I update my iPhone 15 plus to IOS 18.1. Box app keep crash when launch. Can’t open it at all. Just flash the loading screen and auto exit. Uninstall and reinstall does not help at all. Before I update the IOS 18.1. It works fine. So what can I do.

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  Rona

  • November 14, 2024 14:14

  Hi Lin, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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