Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

Search in Box Sync Folder Not Working

Answered
Follow
New post
Geoffrey Thatcher

For some reason last week (maybe it was because I updated OS to Sequoia), my search function on my Mac into the Box Sync folder stopped working. I can not search for any files via the Finder on my Mac. Nothing. Zilch. Zip! I just get an empty field back. I restarted my computer. Still nothing. While all of the files are still there in my Box Sync folder and available, it's like they are invisible to me.

Can someone at Box please help me with this challenge as it's quite annoying.

Thanks,

Geoff Thatcher

0

Comments

1 comment

Date Votes
  • Rona

    Hi Geoff, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

    0
    Comment actions Permalink

Please sign in to leave a comment.