I don't get emails to reset my account password.

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patrice

• November 14, 2024 08:19

I have two accounts at box, the first one I write this with and the second one I no longer have access to because the password has expired and I don't get the reset emails, so what can I do?

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  Rona

  • November 15, 2024 21:26

  Hi Patrice, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

   

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  patrice

  • November 15, 2024 21:29

  Hi Rona, thank you! I think that's going to help me a lot!

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